Are you a "boss" or are you a "leader"? Today's employees want a manager who is invested in their personal and professional development - they want more leading and coaching, less managing. 

SoftPro partnered with the American Land Title Association (ALTA) to produce a free webinar on people-first leadership skills. In this ALTA Insights webinar, featured speaker Steve Rudolph, owner of Steve Rudolph Coaching, discussed core communication skills that create a positive employee experience, including setting expectations, feedback, coaching, and conflict resolution. These skills are a must-have for today's title agency manager to ensure high employee morale and to help retain quality employees in the era of the "great resignation." 

Watch the webinar below and download the presentation pdf.

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