SoftPro Blog

“I Didn’t Know SoftPro Could Do That": 5 Ways to Use SoftPro 360

Written by SoftPro | 11/10/26, 6:48 PM

If you’re a longtime SoftPro user, you’re likely already familiar with SoftPro 360, which connects you to a variety of third-party title and escrow services you use throughout the closing process without leaving your SoftPro software.

But have you explored all the other services you can access through it? Because SoftPro 360 is included with every edition of SoftPro at no additional cost, you likely already have access to integrations you haven’t utilized yet.

Here are five services you might not realize you can access in SoftPro 360. 

1. “Wait, I can create shipping labels through SoftPro?” 

Yes! With SoftPro, you can create shipping labels using information that’s already in your SoftPro order. You can also keep that shipping information associated with the closing order, which comes in handy if your team needs to track down a package.

Let’s say your office sends dozens of packages to the same lender every month. A few weeks later, that lender calls looking for the signed documents from a particular closing. Unfortunately, the person who shipped the package is out of the office.

Instead of digging through emails or waiting for that employee to return, another authorized team member can pull up the SoftPro order, find the tracking number and shipment details, and check the package’s status.

In fact, this benefit applies to many product requests placed through SoftPro 360. Each one is linked to the order it was placed for, so anyone with access to that order can see what was requested and what came back, even years after closing.

2. “I can order title searches through SoftPro, too?”

You can! SoftPro 360 connects with multiple title search providers, allowing you to request title searches without leaving your SoftPro environment.  And depending on the provider and service, search documents, commitment data, or abstract data can be returned directly to your software.

That means your team can spend less valuable time manually rekeying information from search results, giving them more time to review and analyze the information.

And if you're using SoftPro Select, certain integrations can be taken a step further through automation. For example, your company could configure a title search request to go to a designated provider automatically based on criteria like the property’s location, transaction type, or when certain order conditions are met. That way, your team doesn’t have to remember to place every request manually, and your company has more control over which providers receive the work.

3. “What about requesting HOA documents and municipal lien searches?” 

Those, too. Through participating providers, you can order HOA documents, estoppel certificates, and municipal lien searches directly from your SoftPro software. The integration returns completed documents, keeping the request and its results connected to your transaction.

Available services and coverage vary by provider, so check the SoftPro 360 integrations page to see which options are available for the properties your company handles.

4. “I can send documents for eRecording?” 

Absolutely, and if your team already uses an eRecording service, it’s worth checking whether your provider is available through SoftPro 360.

Participating integrations allow you to submit recording packages directly from SoftPro and receive recorded documents and associated recording data back through the integration. This reduces the need to retrieve this data separately or manually enter recording information into your order.

For SoftPro Select users, supported functionality can also help reconcile the recording fees collected at closing with the actual recording costs. 

5. “I can use SoftPro 360 for wire validation and identity verification?” 

Yes, and with fraud prevention being such an important part of the closing process, this is another service you should explore through SoftPro 360 if you haven’t already.

According to the FBI’s 2025 Internet Crime Report, reported real estate fraud losses reached $275.1 million in 2025, up from approximately $173.6 million the previous year. With this much at stake, any opportunity to reduce the risk of fraud is worth considering. That includes making sure verification services are more easily accessible to your team throughout the closing process.

SoftPro 360 connects with providers that help your team verify wire instructions, validate payoff information, and confirm the identities of buyers and sellers. Depending on the integration, you can request these services directly through SoftPro as part of your existing fraud prevention procedures. Some providers also offer stand-alone identity verification, allowing your team to verify a buyer’s or seller’s identity earlier in the transaction rather than waiting until closing. 

What else could you be doing through SoftPro 360? 

These are just five examples of the services available through SoftPro 360. In addition to these capabilities, SoftPro 360 also offers integrations:

  • Closing protection letters, policy jackets, and other underwriting services
  • Electronic signatures, remote online notarization, and eClosings
  • Property, tax, and public records searches
  • Lien release, tracking, and reporting
  • Notary and signing services
  • Lender and mortgage broker services
  • Additional settlement services, including surveys and document preparation
  • Other business services, including order entry, appointment scheduling, and trust account reconciliation 

Whether your company already uses several SoftPro 360 integrations or has yet to explore everything available, it’s worth reviewing the services that could support your operations. Consider tasks your team handles regularly and review participating providers and their available services.

You may find opportunities to bring more of your existing processes into SoftPro without making significant changes to your team’s existing workflows.  

Ready to see what else SoftPro 360 can do?