Each quarter, SoftPro sponsors Trendsetters by October Research. This series focuses on professionals in the title insurance industry who have made a significant impact and emerged as leaders, demonstrating their passion for the industry in everything they do professionally.
This quarter, Trendsetters features Kathy Kwak, chief operating officer at Chicago-based Proper Title. The company has flourished under Kathy's strong leadership: their record-setting 2021 saw residential closings up 41 percent over 2020 and commercial closings up 121 percent.
When you read the full Trendsetters report, you'll learn how Kathy's degrees in secondary education and law have shaped her unique career path: from working as an in-house counsel for a relocation company, to pivoting to the legal department of Chicago Public Schools, to launching her career in title at First American as their national commercial underwriting counsel in Chicago. Kathy's rich and varied real estate and title career has given her unique experiences to draw from as COO of Proper Title.
- How Kathy rose from director of title to vice president to executive vice president at Proper Title
- How, as EVP, Kathy spearheaded remote and curbside closings during the pandemic shutdowns, which resulted in her promotion to COO
- How Proper Title has grown from 4 offices to 14 in the years since Kathy came aboard
- About Proper Title's goals for growth in 2023 amid the current challenging market
- And more!