--- title: Meet Kathy Kwak - Trendsetters | SoftPro Blog description: Meet Kathy Kwak, Trendsetter from October Research. 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Posted by [SoftPro](https://blog.softprocorp.com/author/leslie.wyattsoftprocorp.com) on 12/2/22, 10:53 AM - [Tweet](https://twitter.com/share) ![kwak\_sm](https://blog.softprocorp.com/hs-fs/hubfs/kwak_sm.jpg?width=113&height=150&name=kwak_sm.jpg) Each quarter, SoftPro sponsors [*Trendsetters*](https://www.thetitlereport.com/Trendsetters.aspx?srcaud=TTR)[by October Research](https://www.thetitlereport.com/Trendsetters.aspx?srcaud=TTR). This series focuses on professionals in the title insurance industry who have made a significant impact and emerged as leaders, demonstrating their passion for the industry in everything they do professionally.  This quarter, *Trendsetters *features Kathy Kwak, chief operating officer at Chicago-based [Proper Title](https://www.propertitle.com/). The company has flourished under Kathy's strong leadership: their record-setting 2021 saw residential closings up 41 percent over 2020 and commercial closings up 121 percent.  When you read the full *Trendsetters *report, you'll learn how Kathy's degrees in secondary education and law have shaped her unique career path: from working as an in-house counsel for a relocation company, to pivoting to the legal department of Chicago Public Schools, to launching her career in title at First American as their national commercial underwriting counsel in Chicago. Kathy's rich and varied real estate and title career has given her unique experiences to draw from as COO of Proper Title. Kathy is an incredible leader in the industry, who prides herself on always finding opportunities to innovate and grow. Read her full story to learn: - How Kathy rose from director of title to vice president to executive vice president at Proper Title - How, as EVP, Kathy spearheaded remote and curbside closings during the pandemic shutdowns, which resulted in her promotion to COO - How Proper Title has grown from 4 offices to 14 in the years since Kathy came aboard - About Proper Title's goals for growth in 2023 amid the current challenging market - And more!  ##### **Read Kathy's full story today:** [![READ HER STORY](https://no-cache.hubspot.com/cta/default/2938668/72083335-888f-4f2b-9af4-3e15d834d251.png)](https://cta-redirect.hubspot.com/cta/redirect/2938668/72083335-888f-4f2b-9af4-3e15d834d251) Topics: [Testimonials & Case Studies](https://blog.softprocorp.com/topic/testimonials-case-studies) #### Stay up-to-date on the information about industry regulatory requirements, events, customer successes, company updates, and more! ### Subscribe to Email Updates ### Recent Posts [see all](https://blog.softprocorp.com/)   ### Posts by Topic - [Regulatory and Compliance (243)](https://blog.softprocorp.com/topic/regulatory-and-compliance) - [Integrations (82)](https://blog.softprocorp.com/topic/integrations) - [Saved You a Seat Webinars (74)](https://blog.softprocorp.com/topic/saved-you-a-seat-webinars) - [Guides & E-books (67)](https://blog.softprocorp.com/topic/guides-e-books) - [Testimonials & Case Studies (66)](https://blog.softprocorp.com/topic/testimonials-case-studies) - [Best Practices (61)](https://blog.softprocorp.com/topic/best-practices) - [Webinars (61)](https://blog.softprocorp.com/topic/webinars) - [Company News (55)](https://blog.softprocorp.com/topic/company-news) - [Events (40)](https://blog.softprocorp.com/topic/events) - [Technology (21)](https://blog.softprocorp.com/topic/technology) - [Reconciliation (16)](https://blog.softprocorp.com/topic/reconciliation) - [1099 (11)](https://blog.softprocorp.com/topic/1099) - [FinCEN (9)](https://blog.softprocorp.com/topic/fincen) - [SoftPro Select (7)](https://blog.softprocorp.com/topic/softpro-select) - [ClosingsLIVE (5)](https://blog.softprocorp.com/topic/closingslive) - [Commercial (1)](https://blog.softprocorp.com/topic/commercial) see all ## Ready to streamline your closing, title and escrow process? 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