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8/21/25 10:51 AM

Meet Susan Engelke — Trendsetters from SoftPro & October Research

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Each quarter, SoftPro sponsors Trendsetters by October Research. This series focuses on professionals in the title insurance industry who have made a significant impact and emerged as leaders, demonstrating their passion for the industry in everything they do professionally. 

This quarter, Trendsetters features Susan Engelke, president of Illinois-based Abstracts & Titles, Inc. Susan has been working in the title industry for 60 years, and at age 78, she's not quite done yet.

When you read the full Trendsetters report, you'll learn how Susan began working for Abstracts & Titles in the typing department two months after graduating high school and eventually ascended to co-ownership then exclusive ownership. Susan has become a staple in her community and in 2020, she was inducted into the Greater Gateway Association of Realtors' Hall of Fame for her service to the industry. 

Read Susan's full story to learn about:

  • How she received an on-the-job education about abstracts and title insurance from company co-founder John Crook.
  • When the company changed hands in the late 1980s, the new owner convinced Susan to ultimately purchase the company.
  • Abstracts & Titles' home office Edwardsville that serves as the company's "title plant."
  • How Susan is preparing to pass the torch to her daughter and current Abstracts & Titles vice president Lisa Jo Engelke.
  • The effect of changing technology on the way Abstracts & Titles does business.
  • And more! 

Read Susan's full story today:

READ HER STORY

Topics: Testimonials & Case Studies

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