Mike Kirby, with Truly Title, Inc., thinks that the most important consideration when choosing a title and escrow software is customer service.
"SoftPro's customer service is the reason you use SoftPro. The people, and the service, and the staff, and the support that you get are second to none. It's absolutely amazing. That's everything. SoftPro gets it."
SoftPro's support team is made up of real estate, customer service, technical, and troubleshooting experts, so no matter your question, SoftPro can help! Our team has the expertise to assist with anything, including how to fix a field code error in your SoftPro software, balancing a file, rendering reports, troubleshooting 1099 filings, upgrading your software, profile configuration, and so much more. SoftPro's support team has been recognized for outstanding customer service by the American Business Awards for over 15 years, and it's easy to see why!
SoftPro's experienced support analysts are available via email and phone and can establish a remote connection to your computer to work through issues in real time, ensuring that you're back to work quickly and efficiently. When choosing a software partner, we think there's nothing more important than having a team of experts behind you who can help troubleshoot issues and make sure you're getting the most out of your software. Let us show you how SoftPro support keeps customers raving year after year!
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