5/26/21 10:47 AM

Customer Success Story: Upgrade to SoftPro Select Optimizes Workflow

As your title company grows, it's important to ensure that your title software evolves with you. That's exactly what Sarah Eagon, vice president of Monarch Title Company, Inc. did when she and her company upgraded to SoftPro Select in 2015. 

Monarch Title Company started using SoftPro Standard in 2001. The Standard edition of SoftPro met their needs until around 2015, when they realized that they could benefit from some additional features such as the ability to attach documents, track changes, and eliminate multi-step processes. "SoftPro Select gives us all those options and more," says Sarah. "We are better able to track our customers and orders, and the entire process has become more efficient now that we have SoftPro Select." 

One of Monarch Title's favorite features within SoftPro Select is the attachments feature. Sarah and her team love the ability to create automations that fit their processes and workflow. 

"We are constantly learning new programs or features and utilizing every update that SoftPro installs," adds Sarah. 

Great job to Sarah and the team at Monarch Title for more efficiently meeting their customers' needs with SoftPro Select! If you're looking to take your title business to the next level, see what SoftPro Select can do for you

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Topics: Case Studies

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