10/28/24 1:55 PM

Introducing the New SMS Texting Feature in ClosingsLIVE!

ClosingsLIVE is an all-in-one communication portal that allows you to track the status of your closings and provide all authorized parties with secure access to documents and order updates. Available as both an mobile app and desktop application, you can communicate with your real estate agents, buyers and sellers, attorneys, and lenders in real-time and at any time. With the brand new SMS Texting feature in ClosingsLIVE, your customers can now sign up to receive automated text message updates when changes are made to their order!

See the SMS Texting feature in action: 

How does the SMS Texting feature work?

When the SMS Texting feature is enabled, a banner will display at the top of your website prompting your customers to enter a phone number to opt-in to receiving text message updates about their orders. ClosingsLIVE will then automatically generate and send a text message to the customer if you choose to notify them when:

  • A document is added to the order
  • A new task is permissioned
  • A milestone is completed
  • A new task is assigned
  • A new message has been sent

ClosingsLIVE text messages are delivered straight to the customer's native messages app on their mobile device and include a link to easily view more details about the action. With SMS Texting, your customers can be notified immediately of important order updates, saving you time and streamlining your communications!

Other key features and benefits of ClosingsLIVE:

  • Fillable Forms feature allows you to request information from your customers AND for them to submit the information to you electronically using online forms available within ClosingsLIVE. The data they enter maps back into ProForm along with the completed PDF being stored in the file's attachments
  • Electronic signatures can be added to customized forms
  • Share documents with your customers electronically to a secure website
  • Automate tasks and track the status of your closings with real-time updates
  • Send two-way messages with your customers that flow directly into SoftPro
  • Hyperlink your documents to other important order information
  • A sleek, clean mobile app for iOS and Android that provides quick and easy access to order details for both you and your customers
  • And so much more!

Learn more about SMS Texting in ClosingsLIVE:

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Want to see what else ClosingsLIVE has to offer? Schedule your demo:

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Topics: ClosingsLIVE

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