5/15/24 10:54 AM

New ionFraud Functionality in agentTRAX Integration in SoftPro 360!

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SoftPro has released a new ionFraud enhancement to Fidelity National Financial's agentTRAX integration in the free SoftPro 360 vendor portal, which links SoftPro users to a nationwide network of third-party service providers. The ionFraud tool is designed to assist FNF Family of Companies Underwriting Brands' title agents in identifying possible fake sellers and to help combat seller impersonation fraud. 

Through the ionFraud functionality in the agentTRAX integration, FNF Family of Companies Underwriting Brands' title agents can generate a property report that provides key information for identifying possible seller fraud as well as a letter to the property owner(s) verifying their knowledge of the real estate transaction. The ionFraud integration supports automation functionality in SoftPro's Select edition for submitting a request based on specific actions within the order and accepting data and documents into the order without having to manually review the data and documents. ionFraud also includes tips from the Secret Service to further help title agents identify potentially fraudulent transactions. Identifying fraud early in the transaction will save agencies valuable time, resources, and expense that would be incurred if a fraudulent transaction moved forward.

“As fraudsters continue to focus their sights on the real estate industry, SoftPro is pleased to partner with agentTRAX to provide our mutual customers with the ionFraud tool to help identify and prevent fraud and ensure the legitimacy of their transactions,” stated SoftPro Chief Customer Officer Patrick Hempen. 

“The FNF Family of Companies, as the nation's largest title insurance provider through its title insurance underwriters, also has access to the largest network of real estate data. Being able to pull relevant data together from several different sources, and the ability to deliver that data in an easy to interpret manner, is critical for title agents. That is what ionFraud will do for our agents, and having this information readily available will assist both FNF and our title agents in combating seller impersonation fraud," said Joe Grealish, President of National Agency Operations for the FNF Family of Companies.

SoftPro 360 is free to all SoftPro customers across all SoftPro platforms. With its nationwide network of third-party integrations such as Fidelity's agentTRAX, SoftPro customers can leverage one-time data entry to increase their efficiency and productivity. SoftPro 360 eliminates time-consuming phone calls and emails and allows SoftPro customers to order closing and title services and track them electronically.

View our full list of SoftPro 360 vendors.

Are you new to SoftPro 360? Learn more about SoftPro 360 and how to get started using it in your SoftPro software.



Topics: Integrations

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