Phil Janny, with Plunkett & Graver, P.C., trusts SoftPro to provide his company with the flexibility to grow and change as the title industry evolves.

What challenges were you facing before you started using SoftPro?

I was with another vendor and I do a lot of commercial activity as well as residential, and I needed a software that can accommodate both, so I chose SoftPro. I had some significant challenges with the other vendor and their flexibility, and SoftPro has been great for me and what I need.

What goals has SoftPro helped your company achieve?

I'm a 32-year industry veteran, I'm in the first class of national title professionals with ALTA, and I have seen this industry transform. What I found with SoftPro is it affords me the flexibility to grow as things change in the industry — and God knows there's many changes right now. I can remember when carbon paper was a big thing to do title policies; many people remember that, but SoftPro has the flexibility to downsize, upsize, grow, shrink, whatever you need, and it's just a great product that I found and it's great for me.

What has been your favorite part of using SoftPro?

My favorite part of SoftPro is a couple things: one would be the integration of the additional vendors that we use to integrate our needs in preparing the title policy, and the people at SoftPro are great!

How does the SoftPro 360 platform help your organization?

The SoftPro 360 platform is pretty amazing in terms of how the technology has advanced and how, as a small law firm in Pennsylvania, we can use the bigger services that are out there through SoftPro 360 and the integration is wonderful. You know, I find some agents out there typing title commitments and I'm in shock, going "Why do you do that? You kidding me?" So it saves time, money, energy — just a great, great product.

Why would you recommend SoftPro?

Look, you know, you call people and you expect the phone call back and SoftPro has been great. They don't nickel and dime you, you get what you pay for and then some, and I'm just thrilled that I chose SoftPro.

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